It only takesDISCIPLINEandPRECISION
A comprehensive Software Development & Leadership Company specializing in AI-driven solutions for small and medium enterprises. Our golden focus is call centre management, where we've identified significant gaps in technology adoption and industry standards.
About Precision Group
We are a Software Development & Leadership Company that partners with small and medium enterprises across various industries. Our expertise lies in identifying technology gaps and creating AI-driven solutions that transform business operations, with our golden focus being call centre management where we've seen the greatest opportunities for innovation and improvement.
Call Centre Management:WHERE INNOVATION MEETS OPPORTUNITY
While we work with various small and medium companies across different sectors, our golden focus is call centre management. We've identified significant gaps in technology adoption and industry irregularities that create tremendous opportunities for transformation through our AI-driven solutions and leadership methodologies.
Technology Gap Solutions
We address the significant technology gaps in the call centre industry by implementing cutting-edge AI-driven CRM systems, automated workflows, and intelligent client communication platforms that revolutionize operational efficiency.
Industry Standardization
We tackle industry irregularities by establishing standardized processes, compliance frameworks, and professional training programs that elevate the entire call centre management ecosystem to new levels of excellence.
CLIENT SATISFACTION REVOLUTION: Smartphone App Portals
We care deeply about client satisfaction, which is why our client portals are sophisticated smartphone apps designed to provide almost weekly updates. This ensures clients stay engaged, continue paying consistently, and naturally lead us to powerful referral systems through their satisfaction with our transparent communication.
Weekly Updates
Smart notifications keep clients informed and engaged
Consistent Payments
Transparency builds trust and payment reliability
Referral Systems
Satisfied clients become our best advocates
About OurLEADERSHIP
3-Month Training Excellence Program
We offer a comprehensive 3-month training program to our sales force (Team) designed to work exceptionally well with clients while maintaining the highest emotional intelligence standards. Our training focuses on developing the human side of business interactions, ensuring that every team member understands the emotional needs of clients and responds with empathy, professionalism, and genuine care.
This program transforms individuals into client-focused professionals who maintain emotional balance at all costs, creating lasting relationships that drive sustainable business growth and client satisfaction.
John C. Maxwell Leadership Principles
Our leadership philosophy is deeply rooted in John C. Maxwell's proven principles on leadership development and organizational excellence. These time-tested methodologies have consistently driven great small companies into remarkable success stories by focusing on character development, influence building, and systematic growth strategies.
Through Maxwell's frameworks, we develop leaders who understand that true success comes from serving others, building trust, and creating environments where everyone can thrive and contribute to collective achievement.
"We create Leaders and leaders Lead and Create the business"- The Unlimited
"Everything rises and Falls on Leadership"- John C. Maxwell
Experience leadership development that transforms individuals and organizations
Professional Services
Comprehensive backend support services with qualified professionals and systematic file management under strict compliance standards.
Training & Development
Professional development programs, operational training, and proven methodologies based on industry best practices and global leadership principles.
Compliance Excellence
Regulatory compliance assurance with systematic quality control, standardized processes, and AI-powered monitoring for continuous adherence to industry standards.
Our Services
Professional backend management solutions that enhance operational efficiency through technology, training, and systematic excellence.
Debt Counselor & LawyerASSIGNED TO EACH CALL CENTRE
We provide comprehensive legal and court visit support, plus a protection layer and NCR compliance through dedicated professionals assigned to each partner call centre.
Dedicated Legal Team Assignment
Each call centre receives a dedicated Debt Counselor and Lawyer for legal and court visits, providing an essential protection layer and ensuring full NCR compliance at all times.
This comprehensive legal support system ensures that all operations maintain the highest standards of regulatory compliance while providing clients with professional legal representation when needed.
3-Month Renewable Standards
We access and assign these legal professionals on 3-month renewable contracts, ensuring they maintain excellent standards of operations that align perfectly with our projects and compliance requirements.
This renewable system guarantees continuous quality control and allows us to maintain the highest professional standards across all our partner relationships.
EXTENDED SERVICES: Lawyer CRM Integration
Our services extend to lawyers who interact with call centres using our advanced CRM system. When lawyers insert updates, the system automatically issues SMS and App notifications to clients, ensuring seamless communication and transparency.
Automatic Updates
Lawyers' updates trigger instant client notifications
System Integration
Seamless CRM integration for legal professionals
Additional Revenue
R59 per file for CRM and system usage
STRATEGIC POSITIONING: Bank Partnership Advantage
Banks will love this comprehensive approach because we recycle business for them. After clients complete debt review, they can seamlessly transition to home loans or car finance, positioning Precision Group as the perfect gateway partner for sustainable financial growth.
Choose YourWIN-WIN APPROACH
We believe in creating partnerships where both parties thrive. Choose the model that best aligns with your business goals and risk tolerance.
Standard Model
- Fixed, predictable costs
- Immediate revenue per file
- Simple billing structure
- Proven industry standard
Partnership Model
- Aligned growth incentives
- Scalable revenue potential
- Lower upfront risk
- True business partnership
Hybrid Model
- Balanced risk approach
- Guaranteed base income
- Performance upside potential
- Flexible structure
OUR PHILOSOPHY: True Win-Win Partnerships
We don't just provide services—we create strategic partnerships where your success directly drives our success. Every model is designed to align our interests with yours, ensuring sustainable growth and mutual prosperity.
Financial Services Support
Professional support services with qualified specialists and transparent tracking systems.
Compliance & Quality Control
Regulatory compliance assurance with systematic quality control and standardized processes.
Professional Training
Comprehensive training programs and proven development frameworks that deliver measurable results.
Technology Integration
Advanced CRM systems with automated workflows, progress tracking, and client communication tools.
Operational Setup
Complete operational infrastructure setup with technology integration and staff development.
Performance Optimization
Continuous performance monitoring and optimization strategies for sustainable growth.
Already Onboarded Clients
Trusted partnerships built on discipline and precision, delivering exceptional results through our proven systems.
Our flagship partnership demonstrating excellence in financial services through systematic backend management and transparent client communication systems.
Visit Partner Website
Strategic partnership showcasing our ability to transform operations through proven training methodologies and cutting-edge technology integration.
Visit Partner Website
Leekay Communications
NCR No: NCRCP22086
Tel: 031 210 0254
40 Dr AB XUMA St, Commercial Building, 5th Floor, Office 527
Professional communications partner demonstrating our flexible partnership models and commitment to delivering exceptional results through innovative technology solutions.
Learn MoreWho Should Join Us
We partner with call centres committed to excellence, compliance, and sustainable growth through discipline and precision.
Proven Growth Model
We take call centres from 0 employees to producing a minimum of 200 sales per month through our proven training methods.
AI-Powered Transparency
Our AI tools create transparent updates between call centres and their clients, ensuring smooth file processing and true client satisfaction.
Compliance Excellence
We model and pride ourselves on our administration order system, built around strict compliance standards and regulatory requirements.
Professional Standards & Qualifications
RE5 Qualification Requirement
Our call centre agents are now required to have RE5 qualifications before working as agents, adding an additional layer of trust and professional competency.
Customer-Centric Philosophy
We create an environment where clients walk in as customers but stay as friends, building lasting relationships through exceptional service.
Ready to transform your call centre with our proven systems and unwavering commitment to compliance?
Ready to Partner with Excellence?
Join Precision Group in revolutionizing financial services through discipline, precision, and cutting-edge technology.